For independent cafés and restaurants in London
Every review, turned into what to do next.
Share your Google Maps link. Every Monday you get one report: what guests love, what's going wrong, how you compare nearby, and five drafted replies for every review. Free.
- Ready in a few minutes
- Quotes word for word, linked to the review
- Nothing posts without your click
- No card, no call needed
“Waited 25 minutes for two coffees on a Saturday.”
Thanks so much, Will. So glad the flat white hit the spot — the team will be chuffed. See you again soon. — Fernhill team
Start with one link
- 1
Share your Google Maps link
Or type your venue's name. That's the whole setup.
- 2
Get your report in minutes
We read every review, group them into themes and find 3–5 venues you're compared with.
- 3
Reply in a minute a day
Five drafts per review in your voice. Pick one, tweak it, approve it. Done.
Five tabs. One plain-English paragraph on top.
Read it in 60 seconds on a Monday, or open it with the team before service.
Reputation
Rating, sentiment and review pace over 90 days.
Themes
What guests praise and complain about, with trend arrows and urgent flags.
Replies
Five drafts for every review, in your voice. Nothing sends without you.
Competitors
3–5 nearby venues, theme by theme: ahead, level or behind.
Operations
Peak hours against wait-time complaints, and how each dish is doing.
Built to be trusted at 8am
Verbatim, always
Every quote is word for word from a real review, with a link back to it.
Counted, never guessed
Every number shows where it came from, the time window and when it last synced.
You stay in control
Replies are drafts until you approve them. There is no auto-post. Ever.
Honest about forecasts
Predictions are marked Forecast and never dressed up as facts.
When you're ready, switch on more
Each module works on its own. No rollout project, no contracts.
Review Intelligence
A weekly report from your reviews, with five drafted replies for each one.
AI Table Booking
An agent that answers the phone and only offers free tables.
Staff Rota
Collect availability, build the week, publish in one tap.
Payments & POS
Takings, card fees and delivery commission in one place.
Free report first. Then try it for 60 days.
Pay per module, monthly rolling, cancel any time. Our first 30 venues get a founding price, locked for 12 months.
Questions owners ask
Is the report really free?
Yes. The weekly report is free with no card. You only pay if you switch on a module after your trial.
Will you post replies for me?
Never without your click. Every reply is a draft. You approve each one.
Where do the reviews come from?
Public reviews on Google, plus Tripadvisor and Facebook if you connect them.
Do I need to install anything?
No. It works in your browser and on your phone. Staff use a simple app link, no passwords.
Can I cancel?
Any time, in two minutes, from settings. You keep a free read-only report and can export your data.